Shipping Policy:

 

At Glosses By Ky, we take pride in delivering a refined and seamless shopping experience. Each order is thoughtfully prepared by our dedicated team with the utmost care and attention to detail. Please allow up to 2 business days for order processing, followed by 2–4 business days for delivery via USPS. Once your order has been processed and scanned by USPS, you will receive a shipping confirmation email containing your tracking information. Kindly note that you are responsible for monitoring and receiving your shipment. Glosses By Ky is not liable for any lost or unclaimed packages once they have been transferred to USPS.

 

Return & Exchange Policy:

 

To maintain the highest standards of hygiene and ensure the well-being of our valued guests and team, all sales are final. We do not accept returns or exchanges. However, should your product arrive damaged or defective, we remain committed to delivering an exceptional experience and will gladly assist in resolving the matter. Please reach out to us with any questions or concerns regarding your order or our policies—we are here to assist you.